Total power loss
The whole property is dead
Live in Sweden · certified electricians online now
Talk to an electrician.
No one has to drive over.
Describe your issue, choose Swish, card, Google Pay, or Apple Pay, and start the call. Our system will quickly match you with the most suitable specialist. Sign in with BankID or register normally the process usually takes just a few minutes.
250 kr, fixed price
No call-out fee
No subscription
Matched in 2 min
Skills, language, availability
Show, don't explain
Point your camera at it
BankID sign-in
Swish, card, Apple Pay, Google Pay
Encrypted video calls
Vetted, certified electricians
Swedish support, Swedish hours
GDPR compliant
The problem
Electrical trouble doesn't wait for the next free slot.
The breaker trips every evening. Half the kitchen is dead. The hallway socket stopped working. So you start calling around, get offered a slot in four days, and pay a call-out fee before anyone has even looked at the problem.
Most electrical problems need a diagnosis first, not a van in the driveway.
0 kr
Typical cost of a call-out fee plus the first hour on site, before any work is done.
0days
Common wait for a non-emergency appointment with a local electrician.
0/10
Household electrical cases that can be diagnosed, or fully resolved, remotely.
Figures are internal estimates based on Swedish market rates, shown for illustration.
How it works
Six steps from problem to answer.
Streamlined User Onboarding with Account Setup, Address Configuration, and Optional BankID Login.
STEP 01
Simple Sign-In
Sign in securely with BankID or create a new account using our registration form. Complete your profile by adding your address, and you’re ready to get started.
STEP 02
Describe the Problem
Complete the problem setup in three simple steps: add a headline and select the problem category and appliance, describe the issue and its urgency, then upload photos or videos showing the current condition.
STEP 03
Proceed to Payment
Pay the 250 SEK service fee securely using Swish, card, Google Pay, or Apple Pay, then proceed directly to your call with the matched specialist.
STEP 04
Specialist Search
We’ll identify the specialists best suited to your problem and contact them in order until an available specialist is ready to assist you.
STEP 05
Join the Video Call
Once a specialist accepts your request, you’ll receive a video call invitation. Simply accept it and join the call to get expert assistance.
STEP 06
Complete the Service
When the call ends, either you or the specialist can mark the service as complete. You can then rate the specialist and share feedback about your experience.
Inside the app
Built for the five minutes when something has gone wrong.
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The right electrician, first time
Your problem category is matched against each specialist's registered skills, languages, experience and current availability, so you're not explaining a fuse box to someone who mostly does smart lighting.
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Show the problem instead of describing it
Switch between front and rear camera, mute, use the speaker, and reconnect automatically if your signal drops. Far easier than reading out labels over the phone.
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Pay the way you already pay
Swish, credit or debit card, Google Pay and Apple Pay. Receipts and full payment history live in the app, and refunds are tracked in the same place.
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Nothing gets missed
You're notified when the specialist is ready, when the call is about to start, and when the case is closed. Put the phone down and get on with your evening.
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Still not fixed? Reopen the case
Send a reopen request with photos and notes. It links straight back to the original consultation, so nobody starts from scratch. It's free within 14 days.
Ratings after every call
Full consultation history
Coupons and campaign offers
Specialists in two languages
What we help with
Problems our specialists solve every day.
These are the categories you choose from when you open a case. Each one routes you to specialists who work on that kind of problem regularly.
Partial power loss
One room or circuit is out
Breaker keeps tripping
Resets, then goes again
Fuse box / consumer unit
Panel problems and labelling
Dead socket
Outlet stopped working
Faulty switch
Intermittent or unresponsive
Lighting problems
Flickering, buzzing, failing
Wiring and cabling
Routing and install advice
Appliances
Oven, washer, heat pump
Smart home
Setup and device faults
Installation advice
Planning before you commit
Electrical safety check
Is this dangerous or not?
Not sure which one fits? The app also has an Other electrical problem option, and the specialist will help you place it.
Safety first
Some jobs should never be done on your own.
A video consultation never replaces a certified electrician on site, and never replaces the emergency services. Our specialists will stop the call and refer you on when:
- Live conductors are exposed
- There is a risk of electric shock
- There is smoke, burning or scorching
- You can't safely isolate the supply
- The work legally requires certification
- The fault needs physical inspection
Fire, smoke or injury? Call 112 immediately.
Don't open the app first. Get everyone out, call the emergency number, and only then worry about the diagnosis.
Pricing
One price. No call-out fee.
Per video consultation
250kr including VAT
- A one-to-one video call with our certified specialist
- A written outcome and a recommended next step
- The full case saved in your consultation history
- A free reopen within 14 days if the problem persists
A one-time, non-refundable fee applies to each call. If the specialist cannot connect or a technical issue prevents the service, you may receive a standard discount coupon for your next call.
Get the appHow that compares
Elektriker Direkt
250 kr
Video consultation, fixed price
Standard call-out
600–1 200 kr
Travel charge before any work starts
First hour on site
800–1 400 kr
Typical Swedish hourly rate, incl. VAT
Comparison figures are typical Swedish market ranges and vary by region and provider. Shown to give a sense of scale, not as a quote.
Quality control
Every call is rated. That's how the list stays honest.
We launched in 2026, so we'd rather show you how the rating system works than pad this page with reviews we haven't earned yet.
Rated on what matters
Customers score knowledge, communication, professionalism, helpfulness and the quality of the guidance, not just a single blunt star.
Shown with the count, always
An average means nothing on its own. Every profile shows the number of ratings and completed sessions next to the score, so 5.0 from two calls can't masquerade as a track record.
Poor performance has consequences
We monitor cancellation rates, missed calls, reopen rates and complaints. Specialists who slip are reviewed, and accounts can be suspended.
Side effect
Fewer vans on the road.
Every problem solved remotely is a service vehicle that stays in the garage. Better for your wallet, and a small win for everyone else's air. We're not going to pretend it saves the planet, but it's the right default.
For professionals
Are you an electrician?
Take consultations when it suits you, straight from your phone. Build a rated professional profile, reach customers outside your usual radius, and get paid per session.
Read more for electricians
Questions
Everything people ask before their first call.
Something not covered here? Send us a message and a person will answer, usually within a day.
250 kr per video consultation, including VAT. One fixed price, with no call-out fee, no hourly billing and no subscription. You're charged when the specialist connects, and refunded in full if the call doesn't happen.
No. BankID is the quickest way in and means you never invent another password, but you can create an ordinary account with an email address and password instead. Both work the same once you're inside.
Every specialist is reviewed and approved before they can take a single call. We verify identity, documented professional experience, skills and certificates. Accounts stay under review afterwards, and can be suspended if quality drops.
Reopen the case within 14 days at no extra cost. Add photos and a note about what's still wrong, and it links back to the original consultation so nobody starts from zero. You can ask for the same specialist or a different one.
Most consultations begin within two minutes. Once you submit a request, our system will match you with the most suitable specialist, and you’ll receive a call as soon as they accept.
Every specialist lists a primary and a secondary language, and you can filter by them. Swedish and English are the most widely covered; several specialists also work in Finnish, Arabic, Polish, German and Spanish.
Get started
Download Elektriker Direkt.
Free to download. You only pay when you actually book a consultation: 250 kr, fixed, with a free reopen if the problem comes back.
iOS 15 and later · Android 9 and later · Swedish and English
